We want to let you know that we have been reviewing the Flavel Friends scheme. While we believe that the scheme is providing real benefits to both Friends and the Flavel, the ‘Bring a Guest for Free’ offer is proving problematic.
This benefit has always been for non-Flavel Friends or guests other than family members, but it has proved costly and complicated to administer in line with the original intentions. We have therefore concluded that it is best to withdraw this benefit as from the end of September 2017. The benefit will continue in the meantime, but will run in accordance with the original intentions and with a simplified ticketing process; claims for Box Office and telephone bookings will be on request and it will no longer be possible to claim this benefit online. If you have any queries regarding these changes, please contact one of our Duty Managers or Sid Davis, our General Manager.
However, all of the other valuable Friends’ benefits will remain unchanged: ticket refunds, the Friends only waiting list priority, advance notice of events, a monthly Friends’ Newsletter, film guides and What’s On brochures.
Friends will also be invited to exclusive Friends’ events, such as the recent and very popular Flavel Friends’ Lunch. Look out for more events in the programme, which are currently being planned.
Thank you for your generous contributions to the Flavel, and your continued support, which is greatly valued by us all. We hope that you enjoy the new summer programme, which will be with you shortly, and we hope to see you again soon at forthcoming events.
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